About Us
iQ Toys is owned and operated by Shane & Suzette Loomb. We started iQ Toys in 1996 and at the time we were the first online toy store in New Zealand!
Over the years we have picked up quite a few awards including the Netguide Magazine Award for Best Online Shopping Site (2000), Deloitte Fast 50 Award for NZ’s 50 Fastest Growing Companies (2007), and most recently the Hitwise Award as NZ’s #1 Online Store in the Toy & Hobbies category (2008).
We operate in an environment where we do have competitors but we hope our passion for toys and exceptional customer service shines through. Shane is passionate about toys, a passion which started in his childhood years where he had a fascination for interesting toys like Sea Monkeys, Microscopes, and a Sundial watch. He even had a Six Million Dollar Man doll! Suzette shares a similar passion for baby gear and after raising our two boys knows just about everything there is to know about carseats, prams, breast pumps and other baby care accessories.
We are also fortunate to have an extremely dedicated and loyal team who are committed to providing you with great products and exceptional service. We originally started our business from home but now have 12 staff including two staff at our branch in Queensland, Australia.
New Zealand
| Manager : | Shane |
| Customer Service : | Suzette, Kelly, Maria |
| Buyers : | Candace (Toys), Angela (Books) |
| Warehouse / Dispatch : | Diane, Vicky, Teena |
Australia
| Customer Service : | Melissa, Teena |